Visa Signature® Real Rewards


Earn Rewards

  • Earn 1.5 points monthly for every $1 you spend on eligible net purchases (equal to 1.5% Cash Back).1
  • There are no caps or limits on the points cardmembers can earn.

Redeem Rewards2

  • To redeem rewards:
    1. Log in to Account Access.
    2. Select your Account, and within the navigation select “Rewards.”
    3. Click “Next” to reach the reward center and start redeeming.

Or call the number on the back of your card to reach Cardmember Service.

  • Redeem for travel rewards, cash back3, gift cards or name brand merchandise.
  • Redemption starts at 2,500 points for $25 cash back.

Service Benefits

24/7 U.S.-Based Customer Service

Our dedicated specialists are available 24/7 to assist you with any account questions.

Call the number on the back of your card.

Lost/Stolen Card Reporting

Call Associated Bank Cardmember Service at 1-866-951-1389 immediately to report your lost or stolen credit card.

Fraud Protection

Our sophisticated fraud-monitoring tools look for abnormal spending patterns. If we see something unusual, we move fast to help keep your card and account information safe.

Your account is also protected with zero fraud liability4, which means you get reimbursed for 100% for any unauthorized use of your account. If you notice any charges you did not make, please notify us promptly by calling the number on the back of your card. Certain conditions and limitations may apply. Learn more

Emergency Card Replacement and Cash Disbursement

Our 24/7 worldwide service allows you to quickly and easily get a replacement card sent to you and/or receive emergency cash at a convenient location.

Call the number on the back of your card.

EMV Chip Technology

The microchip turns your information into a unique code that is virtually impossible to duplicate when used at a chip-enabled terminal. If the merchant has a chip terminal, they will ask you to insert your card into the terminal and sign your name to verify your purchase. At merchants without chip terminals, swipe your card and sign your name as usual. Learn more

Card Benefits


  • Visa Luxury Hotel Collection
    The Visa Signature Luxury Hotel Collection gives you access to a premium collection of benefits from over 900 of the world's finest hotels, including brands like The Peninsula Hotels, Park Hyatt and Shangri-La. Enjoy an unparalleled experience with special amenities, discounts, room upgrades upon arrival and 3 p.m. checkout (when available)-plus, a $25 food or beverage credit and more.5
    Visit for all current travel offers.
  • Travel and Emergency Assistance Service
    When you're traveling or working anywhere in the world, your Visa Signature card gets you access to a multilingual call center - 24 hours a day, 365 days a year - for the assistance you need. You, your spouse and legal dependent children under 22 years of age who are traveling with you can call toll-free in the United States or collect when traveling abroad. Services include: medical and legal referrals, emergency transportation and more.6
    Call the Benefit Administrator at 1-800-546-9806 to get your questions answered. If you are outside the U.S., you can call collect at 1-804-673-7481. Travel and Emergency Assistance Services is provided on a best-effort basis and may not be available due to problems of time, distance or location.
  • Roadside Dispatch®
    Get emergency roadside assistance with services like towing, fuel delivery, and more by calling 1-800-847-2869. Tell the operator where you are, what the problem is, and the operator will arrange a dispatch to a reliable tow operator or locksmith to provide help. The operator will let you know the name of the local tow operator or locksmith being sent to assist you. Cardmembers are responsible for any service fees. Certain terms, conditions, and exclusions may apply.7

Discounts and Special Access

  • Concierge Service
    Your Visa Signature card comes with complimentary, 24/7 access to the Visa SignatureŽ Concierge service. Simply call 1-800-953-7392 anytime for assistance booking travel, event tickets and more- even dinner reservations or golf tee times.8
  • NortonLifeLock
    Tools to help you act quickly if your personal data is threatened
    No one can prevent all identity theft, so staying informed and knowing what to do when your identity is threatened can provide you with greater peace of mind. ID Navigator Powered by NortonLifeLock provides you with the tools to help keep you informed of potential threats to your identity, so you can act quickly should the unexpected happen.9

    To confirm eligibility, visit
  • Visa Offers + Perks
    Enjoy discounts at the places you love to shop. Indulge your passion and gain access to a wide variety of offers and deals, including food and wine, shopping, sports, entertainment and more. Find your favorites at
  • Signature Event Access, Offers, and Discounts
    Enjoy access to special packages, discounts, offers, upgrades, and events in these categories: travel, entertainment, fine wine and food, sports and shopping.6
    Learn more
  • The Postmates benefit provided by Visa that was coming in early 2021 will no longer be available due to recent changes in Postmates' ownership.